Financial Advocate in Vacaville, CA at Northbay Healthcare

Date Posted: 1/17/2021

Job Snapshot

  • Employee Type:
  • Location:
    1020 Nut Tree Road
    Vacaville, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Financial Advocate

Full Time, FTE: 1; 
Wellness Center - Vacaville
Vacaville, CA

The Financial Advocate is responsible for assisting patients and/or families to access financial resources. This position will work closely with social services, Cancer Center staff, and the business office to guide patients and/or families through the financial aspect associated with treatments received at the Cancer Center. The Financial Advocate will be available to patients and families to answer questions regarding their insurance, give estimates of co-pays, and to aid in obtaining prior authorizations for services. The Financial Advocate is responsible for obtaining necessary treatment authorizations, as well as meeting any reporting/utilization review requirements to ensure maximum reimbursement.

  1. Education:  Bachelor’s degree in business or health related field preferred, or five years’ experience in a hospital business office or clinic setting.
  2. Experience: Experience with at least two of the following strongly preferred: Multiple insurance types, referral and authorization processes, and knowledge of health insurance / benefit requirements. Demonstrated experience in area of clinical department preferred.
  3. Skills:  Assertive and persistent with strong organizational and written/spoken communication skills essential. Ability to work independently on a variety of complex tasks, managing competing deadlines. Demonstrated working knowledge of Windows, Microsoft Word, and Excel. Knowledge of medical terminology. Detail oriented with typing and computer entry ability and a working knowledge of general office machines required. 
  4. Interpersonal Skills:  The NorthBay Way is a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Healthcare. The NorthBay Way principles consist of Caring, Communication, Collaboration, and Competence.