Inpatient Case Manager (Full Time, Day)

At NorthBay Health the Inpatient Case Manager is to assess, plan, implement, monitor and evaluate options and services to affect an appropriate, individualized plan for hospital patient care across the continuum of care.  The Inpatient Case Manager will follow assigned patients working with team members and Social Services to prioritize and strategize each day’s activities. Using independent judgment and discretion, the patient must be assessed and reassessed as an ongoing process to address the patient’s broad spectrum of needs. 

The Inpatient Case Manager utilizes clinical knowledge and competence, positive communication skills, problem solving and conflict resolution techniques, ability to effect change, strong skills in assessment, organization, and time management. The case management process requires a focus on critical thinking skills, customer service skills, setting appropriate goals and measuring outcomes to effectively ensure optimal patient outcomes with consideration to financial and healthplan resources.  The Inpatient Case Manager at NorthBay Health must be able to demonstrate adherence to the department and system policies, procedures, quality assurance, guidelines and goals of the department and the organization.

At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.

Education:  

• Graduate from an accredited school of professional registered nursing, BSN is required (excludes those employees grandfathered as outlined in March 2014 letter).

Licensure/Certification:  

• Current California state RN license. 
• Certified Case Manager (CCM) or Accredited Case Manager (ACM) preferred. 

Experience: 

• Minimum of 2 years acute clinical nursing experience preferred. 
• Case Management experience strongly preferred. 
• Experience can be in lieu of Master’s in Nursing with an emphasis in Case Management.

Skills: 

• Basic knowledge of personal computer and software for word processing and good keyboard skills required. 
• Ability to enter and retrieve data from relevant computer systems required. 
• Knowledge of MCG, Cerner, Medicare rules and regulations and Conditions of Participation.  
• Knowledge of Joint Commission, Department of Human Services, Patient Safety, and the Department of Health organizational standards. 
• Knowledge of levels of care: acute care, home care, subacute care, long-term care, hospice interventions, rehabilitation options, other community resources and requirements, medical necessity guidelines, quality assurance process and determination of positive outcomes, current standards and trends in health care, best practices, management tools, and familiarity with related resources and literature.

Interpersonal Skills:

• Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence. 
• Ability to demonstrate caring, collaboration, competence, and communication behaviors by communicating effectively with patients/families, physicians, health care personnel, supervisory staff, and peers. 
• Demonstrates open and honest communication. 
• Demonstrates the ability to be organized and efficient in prioritizing and managing assignments with minimal oversight and direction. 
• Demonstrates the willingness to research, learn, and obtain knowledge for the performance of the position. 
• Demonstrates a courteous, professional demeanor and team spirit and the ability to work in a collaborative, effective manner. 
• Utilizes critical thinking, and applies sound clinical judgment and assessment skills for decision making.

Compensation:  

• Hourly Salary Range MIN $78.00 –  MAX $94.04 (Offered hourly rate based on years of experience as a Case Manager)

At NorthBay Health, we are guided by our values: Nurturing Care; Own It; Respect; Build Trust; and Hardwire Excellence. These principles lead us to our TRUE NORTH and inspire us to provide exceptional care. 

These values serve as the foundation of everything we do, guiding us to deliver individualized care with integrity and accountability. We are committed to fostering a culture of collaboration, where every team member is valued and empowered to contribute their best to the health and well-being of those we serve. 

This is an exciting time to join NorthBay Health.

As an independent, nonprofit health system north of the San Francisco Bay Area, in the Napa/Solano Region, we are expanding our footprint across Solano, Yolo, and Napa counties to meet the evolving needs of our communities. With two acute-care hospitals—including a Level II Trauma Center and a modern maternity unit with a Level III Neonatal Intensive Care Unit (NICU)—along with a comprehensive cancer center, multiple urgent care facilities, and a growing network of primary and specialty clinics, we are investing in the future of care across the region.

NorthBay Health we are home to advanced clinical programs and nationally recognized cardiovascular, neuroscience, and orthopedic services, as well as comprehensive surgical and outpatient specialties. Our commitment to excellence is reflected in our Magnet with Distinction designation for nursing (one of only 12 organizations nationwide) and recognition from U.S. News & World Report as “High Performing” in multiple clinical areas, including maternity care, heart failure, and stroke. NorthBay Medical Center has earned the High Performing designation in maternity care for four consecutive years.

As the only locally governed health system in the region, we remain deeply rooted in our communities while growing into a trusted regional healthcare leader. If you are seeking meaningful work, collaborative teams, and the opportunity to help shape the future of healthcare in Northern California, you will find it at NorthBay Health.

Join us with our commitment to excellence, to achieve our vision to be the trusted healthcare partner of choice for the communities we serve.

To learn more about NorthBay Health's benefits, diversity statement and community please visit