HIM Representative II Release of Information

At NorthBay Health, the Health Information Management Technician II (Release of Information) is responsible for processing all release of information (ROI) requests for medical records and subpoenas in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. At all times, must safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all release of information are in compliance with HIPPA regulations and hospital policy and procedures.  Acts as Custodian of Medical Records on behalf of NorthBay Health Group.  Performs HIM Technician I functions as assigned.

1. Education:   High school graduate or equivalent preferred.  Proof of Medical Terminology course completion within the first 3 months of employment. 
2. Licensure/Certification:   None
3. Experience: Two years of Hospital Health Information Management experience required. Experience with Microsoft Outlook, Excel and Word. 
4. Skills:  Demonstrated knowledge of laws and regulations pertaining to confidentiality, privacy and release of information such as HIPPA, Confidentiality of Medical Information Act and state regulations.  Knowledge of medical terminology.  Excellent verbal, written and critical thinking skills. 
5. Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence. 
6. Hours of Work: Monday - Friday as scheduled.   
7. Compensation: $32 to $39 per hour based on years of experience doing the duties of the job.

At NorthBay Health, we are guided by our values: Nurturing Care; Own It; Respect; Build Trust; and Hardwire Excellence. These principles lead us to our TRUE NORTH and inspire us to provide exceptional care. 

These values serve as the foundation of everything we do, guiding us to deliver individualized care with integrity and accountability. We are committed to fostering a culture of collaboration, where every team member is valued and empowered to contribute their best to the health and well-being of those we serve. 

This is an exciting time to join NorthBay Health.

As an independent, nonprofit health system north of the San Francisco Bay Area, in the Napa/Solano Region, we are expanding our footprint across Solano, Yolo, and Napa counties to meet the evolving needs of our communities. With two acute-care hospitals—including a Level II Trauma Center and a modern maternity unit with a Level III Neonatal Intensive Care Unit (NICU)—along with a comprehensive cancer center, multiple urgent care facilities, and a growing network of primary and specialty clinics, we are investing in the future of care across the region.

NorthBay Health we are home to advanced clinical programs and nationally recognized cardiovascular, neuroscience, and orthopedic services, as well as comprehensive surgical and outpatient specialties. Our commitment to excellence is reflected in our Magnet with Distinction designation for nursing (one of only 12 organizations nationwide) and recognition from U.S. News & World Report as “High Performing” in multiple clinical areas, including maternity care, heart failure, and stroke. NorthBay Medical Center has earned the High Performing designation in maternity care for four consecutive years.

As the only locally governed health system in the region, we remain deeply rooted in our communities while growing into a trusted regional healthcare leader. If you are seeking meaningful work, collaborative teams, and the opportunity to help shape the future of healthcare in Northern California, you will find it at NorthBay Health.

Join us with our commitment to excellence, to achieve our vision to be the trusted healthcare partner of choice for the communities we serve.

To learn more about NorthBay Health's benefits, diversity statement and community please visit