Office Supervisor, SDI (On-Site)

At NorthBay Health the Office Supervisor SDI is responsible for the business office functions for this free-standing diagnostic imaging business.  For multiple outpatient diagnostic imaging sites and multiple modalities, coordinates clerical support functions; coordinates clerical staff schedules and assignments; ensures the efficient flow of information; manages the use of the information systems; and provides staff relief for all front office and back-office support positions. Directs patient scheduling, registration, acquisition of patient pre-billing information functions, submission of patient billing information to the outsourced billing service vendor, development and maintenance of relationship with billing vendor, and film library support including CAD scanning, mammography tracking, and image distribution.  Maintains business and regulatory compliance.  Supervises specific marketing activities, coordinated with Director, with physician offices that refer patients for exams.

The Supervisor performs Bone Density procedures limited to the scope of certification, applying prescribed ionizing radiation for radiologic diagnosis at technical level not requiring constant supervision of technical detail.  Demonstrates the ability to meet the needs and provide service to all applicable patients.

Education:  

• AA Degree or four years of experience in day-to-day imaging facility supervision/management.

Licensure:  

• Current AHA or equivalent healthcare provider BLS Certification required.  California State limited license for Bone Density exams

Experience:  

• Previous lead or supervisory experience preferred. Minimum 4 (combined) years of experience required, with a minimum of one year in each of the following areas:
  • Diagnostic radiology operations
  • Supervisory / Managerial
  • Medical related billing and collections 
  • Must have extensive knowledge of:  CPT, ICD-9, HCPCS, RBVS, Medicare, Medical and private insurance billing guidelines.  Medical and PC technology preferred, including experience in Diagnostic Imaging software.

Skills:  

• Proficient (advanced knowledge) in computer terminology and understanding of computer logic. 
• Proficient in Microsoft Office related programs a must; typing 60 wpm; excellent writing skills. 
• Project coordination and logistic abilities/skills required. 
• Good judgment to work in an orderly manner under pressure.

Interpersonal Skills: 

• Excellent interpersonal skills dealing with co-workers, MD’s and clients. 
• Conflict resolution skills preferred. Excellent written and verbal skills

Standards of Performance: 

• Demonstrate performance by adhering to established policies and procedures and exhibiting the defined characteristics associated with attendance and punctuality.

Physical Effort: 

• Attendance is an essential function of the job. 
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
• While performing the duties of this job, the employee is regularly performing minimal sitting, occasional lifting or moving boxes/supplies.  Moderate, must be able to assist moving patients.

Compensation: 

• Hourly pay range: MIN $37.39 - $41.25 per hour.

About Us

At NorthBay Health we are committed to providing you with competitive wages and quality benefits for you and your family:

• Wages reviewed annually and adjusted to remain competitive
• Medical, dental and vision benefits for full and part-time employees and their families. Part-time is 20-39 hours per week
• Tax-deferred 403b with a percentage matched by NorthBay Health
• Employee Assistance Program
• Tax deferred dependent care plan
• Life Insurance
• Employee Recognition Program
• Vacation & Sick Time benefits
• Disability Insurance
• Wellness Program
• Generous shift differentials for eligible staff 

NorthBay Health provides sophisticated healthcare services not only in our two hospitals — NorthBay Medical Center in Fairfield and NorthBay VacaValley Hospital in Vacaville California — but in our primary care, specialty care practices and urgent care centers. From oncology to open heart surgery, and from birth through the end of life, NorthBay Healthcare has teams of medical experts ready to assist in your care.

It is our goal to exude warmth and caring as we meet and greet patients, family and visitors in our hospitals and medical offices. Our dedication to our patients continues throughout their healthcare journey.

NorthBay Health was born in Solano County and we remain committed to delivering advanced medicine here to the community we serve. That’s why we continue to invest in modernizing and expanding our facilities, purchasing cutting-edge equipment and pushing the limits of technology alongside other healthcare pioneers, such as the 

. Our competence, capabilities and practice of collaborating with some of the nation’s most advanced clinical institutions enable us to manage extremely complex cases right here.

To learn more about NorthBay Health's benefits, diversity statement and community please visit