Supervisor, Social Services

At NorthBay Health, the Supervisor, Social Services leads the Social Services department. The Supervisor oversees the impact on patient quality of care and system reimbursement through direct oversight of the Hospital and Emergency Department Social Workers, Resource Specialists and Appointment Specialists. The Supervisor is responsible for staffing, department operations and processes.

Education:

• Master’s degree in Social Work from school accredited by the Council on Social Work Education is required. 

Experience: 

• At least 4 years progressive social work experience with complex patients in the inpatient setting, including substance use and mental health crisis patients. 
• Previous social work leadership experience strongly preferred. 

Licensure/Certification: 

• Current State of California, Board of Behavioral Science, LCSW required. 
• Certification in Case Management (CSW or ASW) preferred.  
• Becomes clinically certified to be qualified to help staff work toward LCSW status.

Skills: 

• Basic knowledge of personal computer with ability to retrieve data. Knowledge of MCG, Cerner, Medicare rules and regulations and Conditions of Participation. 
• Knowledge of Joint Commission, Department of Human Services, Patient Safety, and the Department of Health organizational standards. 
• Knowledge of acute care, home care, subacute care, long-term care, hospice interventions, rehabilitation options, other community resources and requirements, medical necessity guidelines, quality assurance process and determination of positive outcomes, current standards and trends in health care, best practices, management tools, and familiarity with related resources and literature. 

Interpersonal Skills:  

• Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence. 
• Ability to demonstrate caring, collaboration, competence, and communication behaviors by communicating effectively with patients/families, physicians, health care personnel, supervisory staff, and peers. 
• Demonstrates open and honest communication. Demonstrates the ability to be organized and efficient in prioritizing and managing assignments with minimal oversight and direction. 
• Demonstrates the willingness to research, learn, and obtain knowledge for the performance of the position. Demonstrates a courteous, professional demeanor and team spirit and the ability to work in a collaborative, effective manner. 
• Utilizes critical thinking, and applies sound clinical judgment and assessment skills for decision making.

Hours of Work:  

• 8:00 -4:30 p.m. on scheduled days or flexed 8-hour days to accommodate business need.

Compensation: 

• $58.00  to $67.00 per hour based on years of experience doing the duties of the role.

About Us

At NorthBay Health, we are guided by our values: Nurturing Care; Own It; Respect; Build Trust; and Hardwire Excellence. These principles lead us to our TRUE NORTH and inspire us to provide exceptional care.

These values serve as the foundation of everything we do, guiding us to deliver individualized care with integrity and accountability. We are committed to fostering a culture of collaboration, where every team member is valued and empowered to contribute their best to the health and well-being of those we serve. 

NorthBay Health was born in Solano County and we remain committed to delivering advanced medicine here to the community we serve. That’s why we continue to invest in modernizing and expanding our facilities, purchasing cutting-edge equipment and pushing the limits of technology alongside other healthcare pioneers, such as the 

. Our competence, capabilities and practice of collaborating with some of the nation’s most advanced clinical institutions enable us to manage extremely complex cases right here.

Join us with our commitment to excellence, to achieve our vision to be the trusted healthcare partner of choice for the communities we serve.

To learn more about NorthBay Health's benefits, diversity statement and community please visit